This policy relates to the privacy of your information at www.nedbankprivatewealth.com
This policy sets out the categories of personal information we may collect from you when you use the website, as well as how we process that personal information.
If you have any questions about this policy or do not agree with it, please contact us before using the website.
By using any part of the website or providing personal information to Nedbank Private Wealth you consent to us processing your personal information as set out in this policy.
Nedbank Private Wealth is committed to keeping your information private. By 'your information' we mean any information about you that you or third parties provide to us. This policy relates to the privacy of your information at www.nedbankprivatewealth.com.
If you are a personal client of Nedbank Private Wealth, the way in which information about you is held and used is described in section 4 of our Terms and Conditions and our Privacy Notice.
Information we collect
In general, you can use this website without giving us any information. Any domain name information that we collect is not used to personally identify you but is instead aggregated to measure the number of visits, average time spent on the website and pages viewed. We use this information to measure the use of our website and to improve its contents.
If you register to use our online banking services and/or mobile app, we will ask you to provide some information about yourself for security, identification and verification purposes.
When completing any online forms, we will tell you how your information will be used in relation to the product or service you’re applying for, within the form and in any associated terms and conditions.
Where you provide information about others (for example, for joint accounts or if you are ‘recommending a friend’) you must ensure that you have their consent or are otherwise entitled to provide this information to us.
We will retain information collected about you online for as long as permitted for legitimate business purposes.
Information we collect automatically
When you use the website, we automatically receive and record information on our server logs from your browser or mobile platform, including your location, IP address, cookie information, and the page you requested.
We treat this data as non-personal information, except where we are compelled to do otherwise by law or legal authority.
We only use this data in aggregate form and we may provide this aggregate information to our partners about how our customers, collectively, use the website, so that our partners may also understand how users make use of the website.
We will ensure we have appropriate physical and technological security measures to protect your information regardless of where it is held.
We will ensure that when we outsource any processes, the supplier has appropriate security measures in place and will contractually require them to comply with these privacy principles.
We will ensure that suitable safeguards are in place before personal information is transferred to other countries.
We may link to other websites which are not within our control. Once you have left our website, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement applicable to the website in question.
Our Privacy Notice outlines how we protect and use personal information in general.
A Guide to Cookies
We are committed to protecting your privacy during your visits to our website and recognise our responsibility to hold your information securely and confidentially.
When you visit our website, we may collect information about you which may not personally identify you but which may be helpful for improving the operation of the website. Such information may be collected through "traffic data" and may entail the use of "Cookies", "IP addresses" or other numeric codes used to identify your computer.
Cookies are small text files placed on your computer and are commonly used on the internet.
It is important to note that most of the cookies we use do not capture any information that can personally identify you. The information they gather helps us improve your experience of our website and may include:
By using cookies (and other similar technologies), the information we collect allows us to:
We may use the following types of cookie:
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.
You can set your browser to block or alert you about these cookies, but some parts of the website will not then work. These cookies do not store any personally identifiable information.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and see how visitors move around the website.
All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our website, and will not be able to monitor its performance.
These cookies may be set through our website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from us.
How to manage cookies
In most cases cookies are harmless, and you will only diminish your browsing experience by disabling them.
If you delete cookies relating to this website it will not remember things about you, including your cookie preferences, and you will be treated as a first-time visitor the next time you visit the site.
If you want to restrict or block the cookies we set, you can do this through your browser settings. The ‘help’ function within your browser should tell you how to do this. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
Please note that some parts of our website may not function properly if you reject cookies.
BY ACCESSING AND USING THIS WEBSITE YOU CONSENT TO THE USE OF YOUR INFORMATION FOR THE PURPOSES SET OUT ABOVE.
Notice of policy changes
From time to time, Nedbank Private Wealth may change this Privacy and Cookies Policy. The effective date of this policy, as stated below, indicates the last time this policy was revised or materially changed. Checking the effective date below allows you to determine whether there have been changes since the last time you reviewed the policy.
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